Privacy Policy

Ayat Bridge (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website at ayatbridge.co.uk.

1. Information We Collect

Information you provide directly:

• Name, email address, and phone number when you book a free trial or contact us
• Student details (age, learning level) when enrolling in classes
• Payment information processed securely through third-party providers
• Communications you send us via contact forms or email

Information collected automatically:

• IP address, browser type, and device information
• Pages visited and time spent on our website
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal data to:

• Arrange and manage your Quran classes and free trial sessions
• Communicate with you about your bookings and enquiries
• Send you relevant updates and newsletters (with your consent)
• Improve our website and services
• Comply with legal obligations

3. Legal Basis for Processing

We process your data under the following lawful bases:

• Contract: To fulfil our service agreement with you
• Legitimate interests: To improve our services and communicate with you
• Consent: For marketing emails (you may withdraw at any time)
• Legal obligation: Where required by UK law

4. Data Sharing

We do not sell your personal data. We may share it with:

• Our teachers, only to the extent necessary to deliver classes
• Payment processors (e.g., Stripe) who are PCI-DSS compliant
• Email service providers for sending communications
• Analytics providers (e.g., Google Analytics) in anonymised form

5. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Student records are kept for a maximum of 3 years after the last interaction. You may request deletion at any time.

6. Your Rights (UK GDPR)

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Rectify any inaccurate data
• Erase your data (“right to be forgotten”)
• Restrict or object to processing
• Data portability — receive your data in a machine-readable format
• Withdraw consent at any time for consent-based processing

To exercise your rights, email us at: info@ayatbridge.co.uk

7. Cookies

We use essential cookies to operate our website and optional analytics cookies to understand usage. You can manage cookie preferences via our Cookie Policy. Most browsers allow you to refuse cookies through their settings.

8. Security

We implement appropriate technical and organisational measures to protect your data, including SSL encryption, access controls, and regular security reviews.

9. Children's Privacy

Our services are available to children under parental supervision. We collect children's details only with explicit parental consent. Parents may request access to, or deletion of, their child's data at any time.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email or a prominent notice on our website.

11. Contact Us

For any privacy concerns or to exercise your rights:

• Email: info@ayatbridge.co.uk
• Website: ayatbridge.co.uk/contact

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.